Mysti Glam · Policies · Shopify

Mysti Glam offers delivery service to the following countries

- UAE / KSA / Kuwait / Oman

Payment Options
- COD(Cash On Delivery) : Available in UAE (*Need confirmation call)
- Credit Card or Debit Card : Available in all countries

* In case of COD, we dispatch the order only after you received a confirmation call by us. Please review correct mobile number when you place an order.
* We highly advise you to make card payment to ensure the fastest delivery because we can reduce screening time of your order.

Days of Delivery
- UAE : Next day delivery for orders until 12pm. / 1~3 business days
- GCC : 3~5 business days

Operation Time
Monday to Saturday : 09:30am to 05:30pm (UAE Time)
We don't operate on Sundays & Official Holidays

Any inquiries for your order
Please contact our Customer Care team at
Phone / Whatsapp : +971569975654
Email : mystiglam@gmail.com

Missed Delivery
If there is a chance you will not be home to receive your order, contact our Customer Care team at +971569975654 to reschedule delivery. If you have already missed the delivery appointment, an agent from our delivery partner will contact you either by email or mobile sms to inform you of the missed delivery and will set a new time for another delivery.

Refunds
You can apply for refund with in 7 days after receiving order to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Kindly contact to +971569975654 & mystiglam@gmail.com