Shipping policy

Shipping Policy

Mysti Glam currently ships to the following countries:

• United Arab Emirates (UAE)

• Saudi Arabia (KSA)

• Kuwait

• Oman

Delivery Timeframes

• UAE:

  • Next-day delivery for orders placed before 12:00 PM

  • Otherwise, delivery within 1–3 business days

• GCC Countries (KSA, Kuwait, Oman):

  • Delivery within 3–5 business days

Order Processing

Orders are processed and shipped during our operational hours:

• Monday to Saturday: 9:30 AM – 5:30 PM (UAE Time)

• We do not operate on Sundays and official holidays

Missed Delivery

If you expect to be unavailable to receive your order, please contact our Customer Care team at +971 56 997 5654 to reschedule.
In case of a missed delivery, our courier partner will contact you via SMS or email to arrange a new delivery time.